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Financial Inclusion and Resilience

Together Southwark explores ways to overcome financial exclusion, including by extending access to information and advice.

New tool for Universal Credit Claimants on GOV.UK

Find out about money taken off your Universal Credit payment - This page will help claimants to understand debts and deductions taken from UC payments and includes a tool that will help claimants to find out who to contact about money taken off their UC payment.

The Skills Toolkit

The Skills Toolkit is an online learning platform giving people access to free, high-quality digital, numeracy and employability courses, to help people build up their skills, progress in work and improve their job prospects.

Several organisations offer support, among them are:

Citizens Advice which gives online, telephone and on-site advice on a wide range of matters, including money and debt, to help you or the people you support get back on track.

Money & Pensions Service

The Money and Pensions Service (MaPS) brings together three financial guidance bodies: the Money Advice Service, The Pensions Advisory Service and Pension Wise. MaPS is an arm’s-length body sponsored by the Department for Work and Pensions, established at the beginning of 2019, and also engages with HM Treasury on policy matters relating to financial capability and debt advice.

Their mission is to ensure everyone in the UK can easily access the information they need to make the right financial decisions for them throughout their lives, making the most of their money and pensions.

For more information, please visit the Money and Pensions Webpage

The Money Advice Service

The Money Advice Service offers guides, including for people affected by the Covid-19 pandemic, to support employees and customers. You can find the guide by following this link Money Advice Service.

The Pensions Advisory Service

Offers free pension guidance on workplace and personal pensions for everyone. You can contact the service on 08000113797.

Pension Wise

Pension Wise specifically offers pension guidance for over 50s with a personal workplace pension. To contact the charity for support, telephone 0800 138 3944.


Comprehensive Support for Renters-Ban on Evictions and Notice Periods

Renters affected by coronavirus will continue to be protected following an extension to the ban on evictions for another 4 weeks, meaning in total no legal evictions will have taken place for 6 months. The new 6-month notice periods will be in place until at least 31 March 2021.

Renters affected by coronavirus will continue to be supported through comprehensive measures. The government has changed the law to increase notice periods to 6 months. Also with coronavirus still posing a risk, if an area is in a local lockdown that includes a restriction on gathering in homes, evictions will not be enforced by bailiffs and there will also be a truce on enforcement over Christmas.

Kick Start Scheme

The scheme will provide paid work placement opportunities to 16-to-24-year-olds who are on UC and are deemed to be at risk of long term unemployment.

Participants will be offered 6-month’s work for 25 hours a week at National Minimum Wage. They will receive support from the employer including in-house training and help to move onto sustainable employment.

The Employer Help website (link is external) has information and products available for employers.

Work and Health Programme - Job Entry: Targeted Support

The Work and Health Programme - Job Entry: Targeted Support (JETS) provision went live in England and Wales on 5 October 2020.

DWP are extending the existing Work and Health Programme (WHP) to provide early access to labour market support for those made unemployed due to Covid-19. Find out more.

Severe Disability Premium (SDP)

The Minister for Disabled People has laid a Written Ministerial Statement (link is external) on the administration of SDP Transitional Payments. From 8 October, the extra monthly payment which eligible people receive will be included in their UC payment. This means that, instead of receiving two payments to their bank account, they will receive just one.

Advice to People Struggling with Essential Bills

A recent news story on GOV.UK (link is external) highlights and provides advice for those in difficulty with energy, water or telecommunications bills, or repayment commitments on credit cards, loans and mortgages, as a result of COVID-19.

Proof of eligibility if claiming New Style ESA because of coronavirus

The New Style Employment and Support Allowance detailed guide (link is external) (link is external) on has been updated to include details of the evidence customers will need to provide if they are claiming New Style Employment and Support Allowance because of coronavirus (COVID-19).

New package to support and enforce self-isolation

A new package has been announced to support and enforce self-isolation (link is external). People are now required by law to self-isolate, supported by a Test and Trace Support Payment of £500 for those on lower incomes who cannot work from home and have lost income as a result. Fines for those breaking the rules are now in place starting at £1,000 and increasing up to £10,000 for repeat offenders.